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Buyer's Guide
How is shipping calculated?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Shipping Charges are determined by FedEx using 1) the weight of the package and, 2) the destination.
Handling Charges are determined by us simply by how large an order is. There is a $5 handling charge on most orders. Large orders can be up to $10 in handling charges. We take into account the 1) size of the box and, 2) how many ice packs are needed.
How do I buy/redeem a gift certificate?
  To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.
How do I find my product?
  To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. If you have any trouble locating a product, feel free to contact customer service for assistance.

Looking for our fresh & cooked sausages? We will be happy to take your order for our fresh and cooked products over the phone (412)391-4238 x 1 Monday through Friday 7am to 3:30pm and Saturday 8am to 2pm. In order to offer much lower shipping costs, we removed these products from our website, but we still do offer to ship them to you.

How do I navigate the site?
  To navigate this website, simply click on a category you might be interested in. Categories are located on the top, left & bottom of our website. QUICK TIP: Place your mouse cursor over anything you think could be a clickable link. You'll notice that anytime you scroll over something that is a link, your mouse cursor will become a "hand". Whereas scrolling over anything that is NOT a link will leave your cursor as an "arrow". You may also type a keyword into the SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a coupon?
  After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.